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  1. #1
    Join Date
    Apr 2020

    Default How to Fix QuickBooks Unexpected Error 5?

    When the QuickBooks Database Service user is restricted to access the file location, the user may lead to QuickBooks Unexpected Error 5 . This error displays with a warning message “Got Unexpected Error 5 in a call to NetShareGetInfo for Path”. The main cause of Unexpected error 5 is invalid entries in the Windows registry or the system is not configured accordingly.
    In this blog, you will learn the causes and the solutions to get rid of QuickBooks Error 5 immediately.
    What are the causes behind QuickBooks Error 5?
    QuickBooks users may get QuickBooks Unexpected Error 5 any time while working on QuickBooks. There can be numerous causes behind this error. We have described all of them as follows:
    If QuickBooks is not installed properly then, you may lead to QuickBooks unexpected Error 5.
    When the registry entry or the system file has been deleted accidentally.
    If the Windows registry consists of invalid entries.
    PC shuts down instantly.
    Malware attack or any virus may also cause QuickBooks Error 5.
    If you are unable to access normal operations by a system or application component.

  2. #2
    Join Date
    Aug 2021


    Method 1: Use the Reimage Repair tool
    Firstly, you have to download Reimage Repair tool.
    Now, save the file on your desktop.
    Next, right-click on the Reimage Repair tool link and choose the option ‘Save it to the Desktop’.
    Now, go to the file location and click Yes when the prompt comes up on your screen.
    Do not mark the checkbox to start the automatic scan.
    You need to click on Install, the tool will start scanning.
    Once you are done with the scanning, click on Start Repair.
    Finally, restart your computer and see whether “Unexpected Error 5” exists.
    Method 2: Use QB File Doctor
    Download and install QuickBooks File Doctor on your system. It will help you to fix all sort of permission issues.

    Method 3: Provide File Share Access
    Firstly, you need to give file share access for resolving QuickBooks Unexpected Error 5.
    Now, open file explorer and right-click on the folder where the company file is saved.
    Meanwhile, you have to choose Properties and click on the Sharing tab.
    After that, choose full or partial sharing based upon your business requirements.
    Lastly, click on Apply and Ok.

    Hope this helps you out.
    Jake Paul.

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